Privacy Policy

Last Updated: October 2025

1. Introduction

Welcome to Master of Dent Clinic, operated by Dt. Elnaz Aslan.

Your privacy is very important to us.

This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Turkish Personal Data Protection Law (KVKK No. 6698) and the EU General Data Protection Regulation (GDPR).

By visiting our website or submitting your information, you consent to the practices described in this policy.

2. Data Controller Information

Master of Dent Clinic – Dt. Elnaz Aslan

📍 Master of Dent, Yeşilyurt, Yeşilyurt İstasyon Cd. No:22/A, 34149 Bakırköy/İstanbul

📧 smile@masterofdentclinic.com

📞 +90 505 438 66 32

We act as the Data Controller for all information collected through our website and communication channels.

3. Information We Collect

a. Personal Data You Provide

Full name
Phone number
Email address
Country of residence
Preferred treatment and medical details you share
Appointment date or consultation details

b. Automatically Collected Data

IP address
Browser type and device information
Pages visited and duration
Cookies and analytics data

4. Purpose of Processing Personal Data

We process your data to:

Respond to your inquiries and booking requests
Prepare treatment plans and quotes
Schedule appointments and follow up on services
Communicate through email, phone, or messaging apps (with your consent)
Improve our website and services
Comply with legal and regulatory requirements

We will not process your personal data for other purposes without your explicit consent.

5. Legal Basis for Processing (Under GDPR & KVKK)

Your personal data is processed based on:

Consent (Article 6 GDPR / Article 5 KVKK)
Contractual necessity (to provide dental services and appointments)
Legal obligation (health regulations and record keeping)
Legitimate interest (to improve our services and security)

6. Data Sharing and Third Parties

We do not sell or rent your data.

We may share limited data with trusted service providers who help us operate securely:

Zoho CRM – to manage inquiries and patient records
WhatClinic – for online appointments and follow-ups
WhatsApp Business / Viber Chat – for direct communication (if you contact us)
Google Analytics – to analyze website performance

All partners comply with data protection standards and store information securely, including within the EU or adequate jurisdictions recognized under GDPR.

7. International Data Transfers

Where data is transferred outside Türkiye or the EU, we ensure adequate protection through standard contractual clauses or other approved safeguards in accordance with GDPR and KVKK requirements.

8. Data Retention

We retain your data only as long as necessary to fulfil the purpose it was collected for or as required by law.

After this period, your data is securely deleted or anonymized.

9. Data Security

We use SSL encryption, secure servers, and limited access protocols to protect your personal data from loss, misuse, or unauthorized access.

Access is restricted to authorized staff only.

10. Your Rights Under GDPR & KVKK

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent at any time
Request data portability
Object to processing for marketing purposes
File a complaint with the Turkish Data Protection Authority (KVKK Kurumu) or your local EU supervisory authority

You may exercise these rights by contacting us at [Insert Email].

11. Cookies

Our website uses cookies to enhance your experience.

You can accept or disable cookies in your browser settings.

Certain website features may not function properly if cookies are disabled.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised effective date.

13. Contact Us

For questions about this Privacy Policy or your personal data: